These terms govern your use of ragnos.io and any commercial engagement with RAGnos Labs. The site and the services provided through it are operated by The Royal We, LLC, a New York limited liability company. By using the site or engaging us, you agree to these terms.
1. About us and our services
The Royal We, LLC (operating as RAGnos Labs, "we," "us," or "Company") builds and operates Dr. RAGnos (an AI-speed code-quality CLI shipped as open source) and RAGnos Loops (continuous monitoring and governance, in development). Inquiries submitted through the site or by email become engagements only after a separate written agreement (statement of work, license agreement, or contract) is signed by both parties.
2. Open-source software
Dr. RAGnos is published as open-source software at github.com/ragnos-labs/dr-ragnos and is governed by the LICENSE file in that repository, not by these terms. These terms govern the marketing site and any commercial features or hosted services we offer separately.
3. Intellectual property rights
The site and all content on it (text, graphics, logos, the RAGnos wordmark, and the underlying source code of the marketing site) are the property of The Royal We, LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. You may view the site for personal or internal business research. You may not republish, modify, scrape, or train machine-learning models on any portion of the site without our prior written consent. The names "RAGnos," "RAGnos Labs," "Dr. RAGnos," and "RAGnos Loops" are trademarks of The Royal We, LLC.
4. Acceptable use
You agree not to: use the site for any unlawful purpose; harvest email addresses or contact information; submit false inquiries or impersonate another person; interfere with site security or availability; reverse-engineer the site's underlying systems; or use this site's content to train competing machine-learning models. We may suspend or terminate access to the site for any user who violates these rules.
5. Inquiries and engagements
Submitting a waitlist or contact form on the site does not create a contract. We will respond to inquiries we are able to act on and will provide a quote, scope, and engagement agreement before any work begins. Fees, deliverables, deadlines, payment terms, license grants, warranties, and cancellation policies are governed by the executed engagement agreement, not by this page.
6. Third-party links
The site links to third-party properties operated by us (huntercanning.com, huntercanningphoto.com, plumwheel.com) and by others (GitHub, press outlets). We do not control and are not responsible for the content or practices of third-party sites. Your use of those sites is governed by their own terms and privacy notices.
7. Disclaimers
The site and its content are provided "as is" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Editorial content (field notes, case studies, FAQs) reflects our experience and is not professional, legal, financial, or other advice. We make no representation that the site will be available without interruption or free of errors.
8. Limitation of liability
To the maximum extent permitted by law, The Royal We, LLC and its officers, members, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or related to your use of the site, even if advised of the possibility. Our total liability arising out of or related to the site is limited to one hundred United States dollars (USD $100). Liability arising out of a contracted engagement is governed exclusively by that engagement agreement.
9. Indemnification
You agree to defend, indemnify, and hold harmless The Royal We, LLC and its officers, members, employees, and agents from any claim or demand made by a third party arising out of your breach of these terms or your misuse of the site.
10. Governing law and jurisdiction
These terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. You agree that any dispute arising out of or related to these terms or the site will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.
11. Dispute resolution
Before filing any claim, the parties will attempt informal resolution by good-faith negotiation for at least thirty days after written notice of the dispute is delivered. If the parties cannot resolve the dispute informally, any claim not exempted below will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in New York County, New York. Each party waives the right to participate in any class, collective, or representative proceeding. Claims for injunctive relief, intellectual property enforcement, and small-claims-court matters are exempt from arbitration.
12. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be announced on the site. Continued use of the site after a change indicates acceptance of the revised terms.
13. Contact
For questions about these terms, email legal@ragnos.io. For all other inquiries, email hello@ragnos.io. Postal mail can be sent to The Royal We, LLC, 418 Broadway STE N, Albany, NY 12207, United States.